Table of Contents
Ake Docs
Welcome. It is good to have you here.
These pages are designed to guide staff that have adopted the Ake app as part of their service. You can explore instructions on how to use the various features of Ake by navigating the contents on the left sidebar.
We recommend reading the “Getting Started” article below for a basic usage guide that will help you get up and running with the app.
Quick FAQs
For programme staff new to Ake, take a look at our Getting Started guide.
If your service users have an Android or iOS device, they can download the Ake app from their respective app stores. Otherwise, the app is also accessible as a website over at https://akeapp.com/.
You can access the Ake from your web browser by going to: https://www.akeapp.com/.
No. Ake features audio and video that requires an internet connection to function and display properly.
You can request a password reset by opening the app or going to https://akeapp.com/ and clicking on “forgot your password?” under the email and password fields. This will send a password reset request to the email registered with the account.
Practitioner accounts do not have the ability to change an other User’s password. The User can reset their password by opening the app or going to https://akeapp.com/ and clicking on “Forgot your password?”. This will send a password reset form to the email registered with the User.
Check out our guide on helping your service users regularly check in with Ake.
Can’t find what you are looking for? Check out our dedicated FAQ page for more questions, or send us your question by contacting us.